Free Canadian and U.S. shipping on orders over $75! Contactless pickup available –Brampton, ON.

FAQs

Shipping

**SHIPPING IS SUBJECTED TO DELAYS DUE TO COVID-19! SEE CANADAPOST.CA FOR UPDATES.**

Items subtotalling $75 will receive Free Shipping!

2 day processing time for all orders

Projected Canadian shipping time is 5-7 business days excluding holidays unless stated otherwise

Projected U.S. shipping time is 5-7 business days excluding holidays unless stated otherwise

Shipment outside of Canada may be subjected to customs and duties taxes, which is out of our control.

We quality check ALL items. If there are any problems within 24 hours of when your item(s) have been delivered, please email us immediately at sales@princessluxy.com with pictures, your order number, information and details about the error. 

Once the package has left Princess Luxy, and is in the hands of the shipping carrier, we are not responsible for delivery delays due to inclement weather, if a package is not able to be delivered due to address errors, or other unforeseen shipping courier related delays. 

 

Sizing

All of our items are true to size unless stated otherwise.

  

Returns and Exchanges

All items are final sale due to COVID. 

Princess Luxy is not responsible for lost or stolen packages after it has shipped.

 

Return with tracking to:

Princess Luxy

PO BOX 99900 RY 276 720 RPO SPRINGDALE SQUARE

Brampton L6R 3T1

Canada